International Logistics
Cross-border shipment execution, carrier and vendor coordination, documentation, inland transport, dangerous-goods shipment coordination, and exception handling.
Osaka, Japan · International Logistics
Hudson Chang
International Logistics · Trade Compliance · Operational Systems
I work across cross-border logistics, trade compliance, and operational system design — turning regulatory requirements, real-world constraints, and messy workflows into practical execution.
What I do
Operations first. Compliance when it matters. Systems when the workflow needs to change.
My background began in frontline operations and transport execution. Today, my work sits at the intersection of international logistics, trade compliance, and workflow/system design.
Trade Compliance
Export-focused compliance work covering transaction structure, technical documentation, licensing preparation, and end-use / consignee review.
Operational Systems
Turning logistics workflows and business rules into structured tools, databases, internal controls, and operational platforms.
Selected Work
Cases where the answer was not simply “follow the SOP.”
Client and counterparty names are intentionally omitted. These cases show the type of operational judgment, compliance work, and system thinking involved.
CASE 01 · TRADE COMPLIANCE
High-Value Computing Hardware RMA — Japan → Taiwan
Export compliance coordination for high-value computing hardware moving from Japan to Taiwan under an RMA flow, where exporter-of-record arrangements, consignee and end-user documentation, technical classification, and export licensing preparation must all align.
- My role
- Compliance coordination, document structure, licensing preparation
- Key issues
- EOR, RMA evidence, technical documentation, end-use / consignee structure
- Shows
- Trade compliance under complex transaction structures
CASE 02 · HEAVY / OUT-OF-GAUGE
Container House Import — Flat Rack, Low-Bed Trailer & Crane Lifting
Coordinated the import of container houses into Japan, from ocean shipment on flat rack containers through low-bed trailer haulage to on-site crane lifting.
- My role
- Transport planning, coordination of haulers, crane and lifting contractors, scheduling
- Key issues
- Dimensions and weight limits, road and site access, lifting conditions, work-day scheduling
- Shows
- Logistics design that covers physical site constraints, not just documents
CASE 03 · SOLUTION DESIGN
International Event Equipment Logistics — Japan → Taiwan
Designed and executed a logistics approach for competition equipment moving from Japan to an event venue in Taiwan, taking Taiwan-specific temporary admission and customs requirements into account.
- My role
- Execution-plan design, client guidance, documentation and shipment coordination
- Key issues
- Event cargo, temporary movement, Taiwan customs treatment, venue schedule
- Shows
- End-to-end logistics solution design
CASE 04 · PROJECT LOGISTICS
Furniture Import for Hospitality Renovation — Overseas → Japan
Designed the import scheme for a full furniture package for a lodging renovation — customs clearance, domestic delivery, and hand-over timed to the construction schedule.
- My role
- Import planning, customs and delivery coordination
- Key issues
- Mixed cargo, delivery timing against the build schedule, remote-site delivery
- Shows
- Project logistics aligned with a client’s construction timeline
CASE 05 · OPERATIONS SYSTEM
Designing and Building an Internal Operations System from Scratch
After learning the company’s day-to-day logistics workflows, I started a quotation/DX prototype in April 2026. From May 2026 I independently developed it into an internal system covering shipments, documents, billing, permissions and audit logs — handling requirements, design, implementation and production operation on my own.
- Started
- Prototype: Apr 2026 · Software development: May 2026
- Scope
- Shipments, documents, finance, permissions, notifications, audit
- Shows
- Domain knowledge translated into business logic and software
Career Path
From frontline operations to complex cross-border work.
The thread through my career is operational understanding: learning how work actually happens, taking responsibility for increasingly complex processes, and eventually redesigning those processes.
2025–Present
SANTSU International Logistics Co., Ltd. — Osaka
Handles international logistics operations and trade compliance — including export-control review and dangerous-goods shipment coordination — together with workflow improvement and internal system development. Originally joined in an administrative role.
2023–2025
Ipponmatsu Kaiun — Osaka
Captain / passenger vessel operations, vessel and pier management, charter operations, and operating records.
2022–2023
Seibu Prince Hotels Worldwide — Hakone-en Marina
Marina operations, passenger vessel service, maintenance, sales/operating records, and event support.
2019–2021
Frontline Operations — Taiwan
Retail and hospitality experience across inventory, store operations, customer service, order coordination, and on-site execution.
2018–2022
National Kaohsiung University of Hospitality and Tourism
Four-year program in Applied Japanese.
Professional Focus
Where I add the most value
- Non-standard cross-border logistics cases that require judgment rather than routine processing
- Taking over stalled or mismatched cases and rebuilding the documentation to get them moving again
- Trade / export compliance for high-value electronics and IT equipment
- RMA, repair, return, and temporary-movement structures
- Operational workflow analysis and process redesign
- Building internal tools from real business logic rather than abstract requirements
Working Languages & Qualifications
Languages:
Chinese · Japanese · English
Selected qualifications:
JLPT N1 · Japan Class 2 Small Vessel Operator Licence · Japanese ordinary driving licence
Additional qualifications and a full CV can be provided on request.
Industry Engagement
Working across markets, not just documents.
Shanghai · Oct 2025
Attended the 20th JCtrans Global Freight Forwarders Conference.
Bangkok · Mar–Apr 2026
Attended the 21st JCtrans Global Freight Forwarders Conference.
Guangzhou · Nov 2026
22nd JCtrans Global Freight Forwarders Conference.
“I started by learning how operations actually work. The next step was understanding when they are allowed to work. Now I am increasingly focused on how they should be designed.”